OR/15/061 Appendix A: Guideline questions for EO information product/service assessment

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Grebby, S, Jordan, C J, and Dijkstra, T. 2015. Risk information services for Disaster Risk Management (DRM) in the Caribbean - Service utility document. British Geological Survey Technical Note, OR/15/061.
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(NOTE: It is well-known that it will be difficult to get factual (and even more difficult to get quantitative) feedback from the Users. This is especially the case with the World Bank TTLs, as many of them will have never previously worked with EO-based digital information before).

Do not get ‘yes/no’ answers to the questions below, but dig further to get to the underlying facts.

Useful

  • Did the EO based products provide information that already exists in the information/working processes of the project?
  • Did the EO based products provide information that you did not previously have?
  • Would you describe the EO products as being fit for the purpose of how you planned to use them?
  • What problems did you have in trying to use the EO based information?
  • Can you draw conclusions from the EO based products that can be directly input into your activity on this project?
  • Did the EO based products provide a structure to better understand or utilise the information you already have?
  • Were EO based products generated in shorter time scales than alternative sources of information and does this represent a significant advantage for your projects?
  • Does the information from the EO based products enable you to undertake new analysis, monitoring or other management tasks that were previously not possible or viable?
  • The products generated were a subset of the originally requested information — what additional parameters derived from satellite Earth Observation would you be interested in having access to?
  • How would you describe the benefits of this type of information within your project-based work?

Available

  • Were the products generated in a reasonable amount of time?
  • Were there technical problems and constraints that prevented requested information being generated?
  • Will consistent or similar products continue to be available for all of your areas of interest?
  • Is sufficient historic information available over all areas of interest at an appropriate scale or resolution?

Reliable

  • Did the information provided from the EO based products meet your expectations?
  • Was the information generated for all areas of interest and all time periods of interest at an acceptable level of quality and performance (e.g., timeliness, accuracy)?
  • Was validation information provided and if so, did this address the concerns you may have with respect to using the information provided?
  • Are there best practices, standardised working practices or defined standards applicable for the collection and analysis of geo-information with respect to your projects and has the EO based information been generated in a manner consistent and compliant with these?

Affordable

  • How does the information content, quality and performance compare with alternative sources of information that you have used?
  • How do the ROM costs for EO product generation compare with available budgets for data collection and analysis?
  • Would the procurement of EO based products enable you to reduce the overall expenditure on data collection and analysis? If not, does inclusion of EO based products reduce uncertainty and lack of information in a manner that contributes to a tangible reduction of overall project risk?
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